Refund policy

Retail orders

• 30 days. Return any unused blanket within 30 days of delivery for a full refund of the purchase price.
• Condition. The blanket must be unwashed, unused, and in its original packaging.
• Return shipping. Return postage is paid by you. Pack the blanket well and send it back with a carrier that gives you tracking, since we can only refund what arrives.
• Refunds. Issued to the original payment method within 5 business days of the blanket arriving back with us.

To start a return, email danny@betterblanket.com with your order number.

Branded & custom orders

Every custom product is made to reflect your brand. Because these items are personalized and cannot be resold, we do not accept returns.

Defective products

If your blanket arrives with a material defect, you may request a replacement within 7 business days of delivery. To be eligible, the product must be unused and you must provide photo proof of the defect.

Replacement process

We may ask that the item be returned for inspection. If the defect is confirmed, we send a replacement at no cost. Replacement shipping is complimentary. A prepaid return label is emailed to you with drop-off instructions for UPS, FedEx, or USPS.